Using SystmConnect to Contact Your GP

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We use SystmConnect to help you get the care you need quickly and conveniently.

What is SystmConnect?

SystmConnect is an online form that lets you contact the practice without needing to call or visit. You can use it on your phone, tablet, or computer.

What can I use it for?

You can use SystmConnect to:

• Ask for medical advice or help with a new or ongoing problem
• Request sick notes 
• Ask about test results or follow-up care
• Get help with administrative requests (e.g. letters or forms)

How does it work?

1. Fill in a short online form with details about your request
2. Our clinical team reviews your information
3. We will respond by phone, text, or online message, usually the same day or next working day

You may be offered:

• Advice or treatment without needing an appointment
• A telephone or face-to-face appointment if needed
• Signposting to another appropriate service

Why use SystmConnect?

• Quick and convenient – no need to wait on the phone
• Right care first time – your request goes to the right person
• Availablity – you can submit a request anytime during our core opening hours 08:00-18:30

Important information

• If your problem is urgent, please call the practice or dial NHS 111
• In an emergency, call 999
• Please give as much detail as possible so we can help you quickly

Need help?

If you cannot use SystmConnect, our reception team is happy to help you complete the form.