Noticeboard

2020 Flu clinics - contact surgery to book an appointment please

Do not attend if you or any members of your household have symptoms of coronavirus, or if you have been told to isolate.

Attend on your own unless you need help with your mobility.

Please arrive on time for your appointment - Do not arrive early or late for your appointment time: we have allocated a strict arrival time of patients to ensure that people are queueing for the minimum amount of time and social distancing is maintained.   Please wear a face covering. 

Once you have sanitised, we encourage you not to touch anything in the practice an follow the instructions for queuing. If you are in a wheelchair or have very limited mobility, please make yourself known to the queue marshal

There will be no chairs available to sit while waiting and you will not be able to sit whilst having the vaccination (for infection control). If you think you will struggle with this, please speak to the queue marshal on arrival.

Wear clothing which makes it easy to expose your upper arm. The vaccinations will be given behind a screen in the waiting room to comply with infection control.

Please note that people in the 50-64-year old age group will not be vaccinated until November and December, providing there is sufficient vaccine, and no appointments will be offered for this age group until then. This is to ensure that those who are most at risk are vaccinated first.  If you are 50-64 and you are in one of the other groups which is eligible for the flu vaccination, for example you have a health condition which puts you at risk from the flu, you will be invited earlier.

NHS APP The NHS app lets you book GP appointments, order repeat prescriptions and access a range of other healthcare services -

https://www.nhs.uk/apps-library/nhs-app/

PATIENT ON LINE ACCESS - Less time in waiting rooms, less time on hold
www.patientaccess.com

 

 

econsultWelcome to Normanby Medical Centre Online

CORONAVIRUS ADVICE

If you think you have been exposed to Coronavirus, Please visit www.gov.uk for updated guidance. If you have symptoms - Continuous cough, temperature, loss of taste and smell and require a covid test please contact 119.

Please do not attend the surgery.

At Normanby Medical Centre the doctors and nurses take pride in offering the highest standard of patient-centred healthcare.  We run many clinics for chronic disease care and offer a wide variety of other medical services such as antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.  Appointments will be running a little differently during this time and face coverings must be worn.  Where appropriate only the person with the appointment will be allowed to enter.  Please arrive on time for your appointment. Please do not remove your face covering until you have left the building. Please use the hand gel provided and try and avoid touching surfaces.  PLEASE NOTE - online appointment booking is suspended during this period.

Appointments - ON LINE ACCESS - CURRENTLY SUSPENDED DUE TO COVID-19

If you wish to, you can now use the internet to make an appointment at the surgery, view your recorded allergies, your current medications and/or to request repeat prescriptions. You can still use the telephone or call in to the surgery for any of these services as well. It’s your choice. Ask at Reception for details.

bpTelephone lines and surgery are open from 8.00am to 6.00pm Monday to Friday. For appointments to see the doctor or nurse, please call at our reception or telephone 01642 511660.  We operate an Advanced Access System which enables us to offer all patients an appointment with a health professional within 24 hours and with a general medical practitioner within 48 hours.

 Although we will try to offer patients an appointment with the doctor of their choice this may not always be possible, in which case an explanation will be given. Generally there are a number of pre-bookable appointments available with each doctor on a daily basis and all nurse practitioner and practice nurse appointments can be booked in advance.

We also offer extended hours on a Wednesday evening and Saturday morning, for patients who cannot attend during normal surgery hours because of work commitments or other reasons.

In an average month the surgery offers over 6,000 doctor or nurse appointments of which there are approximately 300 patients who fail to attend. Please let us know as soon as possible if you are unable to keep an appointment so that the time may be utilised by others.

Please remember that an appointment is for one person only and a separate appointment should be made for any other persons attending for consultation.

The South Tees Access Response scheme (STAR)has been set up by GPs to improve access to their services outside the current core hours for patients needing urgent care or advice.

Four GP centres now extend evening and weekend opening times for patients seven days a week, from 6pm to 9.30pm Monday to Friday, and 8am to 9.30pm on weekends and bank holidays, to ensure patients get the right care, first time through a single point of access.

STAR is open to patients registered to GP practices across Redcar, East Cleveland and Middlesbrough. Please note this is not a walk in service. During normal working hours patients should contact their own GP to make an appointment. Outside of these hours patients just need to call NHS 111 and you will be given an appointment and directed to one of four sites or you can pre-book via the website -  http://www.starappointment.co.uk/booking/

 

 

 


(Site updated 28/10/2020)
Order your repeat medicationsTake our surveyCancel your appointmentAccess Appointment SystemChange of contact detailsUpdate your clinical recordSign up to the newsletter
 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website