You will no doubt be aware that face masks will not be made essential from 19th July 2021. 

However, at Normanby Medical Centre we will continue to wear PPE including masks and ask that everyone attending the surgery continues to wear a mask or face covering. By doing so we are protection you, ourselves and patients who are clinically vulnerable or unable to be vaccinated. 

If you choose not to wear a mask, please make this known when you have been given a face to face appointment as we may have to make alternative arrangements in order to protect patients and staff. This may be attending when the practice is empty or waiting outside until something can be arranged.

Our practice figures are showing a dramatic increase in positive COVID cases, especially in the younger age groups however we also have patients in older groups who have been double jabbed therefore the pandemic is not yet over. 

Thank you for your ongoing support – by taking these precautions we are able to remain open to provide healthcare to our patients without risk of infection

We are unable to issue the Covid Vaccination Certificate at the practice. Please see the website for further information. Proof of your vaccination status will be available on the NHSapp, which is also valuable for accessing your health records and ordering repeat prescriptions. The NHSapp can be downloaded for iPhone or for android.

Alternatively, you can call the NHS helpline on 119 (from 17 May) and ask for a letter to be posted to you. This must be at least 5 days after you’ve completed your course of the vaccine, the letter may to take up to 5 days to reach you.

How you can help your local GP practice


GP Practices in Tees Valley are asking residents for their continued patience and understanding with current demand for appointments and telephone enquiries.


Health officials are asking people to support their local GP practices during the Covid-19 pandemic.

To ensure patients and staff are kept safe during the pandemic, all GP surgeries are required to ask patients to contact them first, before turning up at their local practice.

Most patients do this by phone, resulting in long waits to get through to their surgery, often leading to patients feeling frustrated.

Practices are now providing alternative ways to contact their GP more easily, to avoid long waits on the phone.

Dr Janet Walker, medical director at NHS Tees Valley Clinical Commissioning Group (CCG), said: “Since the pandemic started, GPs have had to make huge changes to the way they work – like consulting with patients before they attend the practice. This means many more calls both in and out of surgeries, and we know that some patients are finding it frustrating having to wait for their call to be answered.


“Our practices have changed their systems and installed extra phone lines, but the sheer number of patients calling in and GPs calling out means they are still under pressure.

“Patients can help by considering other ways of making contact, where that is appropriate.”


GP help or advice is available by completing an e-Consult form, using the NHS app or your practice’s website.


Patients complete the online e-Consult form and the practice team will advise on the best way to meet your needs. If a video, phone or e-mail consultation is required, your practice will let you know. All online requests receive a response within two working days.


e-Consult also allows patients to access information on health conditions, self-care and local pharmacy services.


Patients can also register for an online account with their practice, so they can order medication, view their patient record or see test results, using the practice website or the NHS app.


“All our practices are working hard to provide the best possible care for everyone,” added Dr Walker. “The support we have received from patients is really appreciated during this difficult time.


“The range of technology now available to practices offers more choice for everyone, but it’s also an opportunity for patients to help us work better.”


NHS APP The NHS app lets you book GP appointments, order repeat prescriptions and access a range of other healthcare services -

PATIENT ON LINE ACCESS - Less time in waiting rooms, less time on hold





These are held during the surgery opening hours. For further information please refer to the notice in the reception area.

pregnantAntenatal Clinic

The antenatal clinic is held on Monday, Tuesday, Wednesday and Thursday afternoons from 1.30pm and our midwife is in attendance at these times.

Family Planning Clinic

A full range of family planning services (except condoms) is available and the clinic is held every Wednesday afternoon. Cervical smears and postnatal checks are also carried out at this clinic. These services are also available from all the doctors, nurses and nurse practitioners during their normal surgery.

Morning After Contraception

Despite the fact that we can supply most forms of contraception, there may be occasions when people do not take precautions during sexual intercourse. This can cause worry until the next period. Occasionally, when a period doesnt come you can be faced with the dilemma of whether to request an abortion or continue with an unplanned pregnancy.

The morning after pill can, in fact, be used up to 72 hours (three days) after unprotected sex, although the sooner it is taken the more effective it is. Because of this, in addition to the practice offering the morning after pill, it is also available from local chemists free of charge. Please contact them for further details. There is also an alternative, depending on when your last period was or if you cannot take the pill. If this happens to you please come to the surgery and see the doctor or the nurse on the next working day. We can help.

chdDiabetic, Asthma And COPD Clinics

Clinics are held each week by specially trained nurses assisted by doctors to care for and advise patients suffering from diabetes, asthma and COPD.

Drivers Medicals (private)

Dr Ahmed does private drivers' medicals.

Well Person Clinic

Well person checks are carried out by our practice nurses and appointments can be made without seeing a doctor. We aim to promote better health and screen for certain conditions.

Minor Surgery

After initial consultation with a doctor some routine minor surgical procedures including joint injections, cautery, incisions, excisions etc, can be arranged. Such procedures are performed in the surgery. A special wart clinic is held on a regular basis.


We have a trained counsellor available at the surgery. Referrals are usually made by a doctor or nurse.

Child Immunisation Clinic

All children are encouraged to be immunised at the surgery and the first injections are offered at the postnatal clinic. Regular clinics are held on Monday and Wednesday mornings for this purpose.

Child Surveillance Clinic

Developmental checks are offered to all our children by arrangement with our health visitor.

Cervical Smears

Cancer of the cervix is easily treated and it is important that all females between the age of 25 and 65 have regular smear tests to detect early signs of the disease.

Appointments for smears can be made with the practice nurse at any time.

Weight Reduction/Dietary Advice

Advice on achieving and maintaining your target weight, together with advice on diet generally, is available by appointment with our practice nurses. A dietician is available on the first and third Wednesday of each month for advice following a referral from a doctor or nurse.

Menopause Clinic

Advice on menopausal problems is available by appointment with our practice nurse.

Smoking Cessation

Advice and support in stopping smoking is available by appointment with a trained practice nurse at our smoking cessation clinic. Patients can also contact the smoking cessation clinic by telephoning 0800 952 4433 or visiting

bloodpressureHeart Disease/Hypertension

Provides blood pressure checks and advice regarding healthy living and prevention of heart disease.


Please let the surgery know immediately when you arrive home with your new baby so that care by the doctor, midwife and health visitor team can be arranged without delay. Could you also please send the childs registration form to the surgery as soon as possible after the birth has been registered. At eight weeks after delivery a full postnatal check at the surgery is offered to all mothers. Cervical cytology and contraception advice is offered at this clinic where your child will also receive their first immunisation.


Deals with foot problems particularly in the elderly and diabetics.


Physiotherapy advice and management services are available from in house physiotherapists following a doctor's referral.


You may need immunisations, the majority of which are available in the surgery.

Please contact reception, preferably at least six weeks before travel, to arrange an appointment with the practice nurse to discuss what you need. Appointments for immunisation against tetanus can be arranged at any time.

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